{"xsrfToken":"0431958d0c2b966b869387c82ea1d48aa4bce581_lout","branding":{"id":"1","key":"agrisp","name":"agrirouter Help Center","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#5d9676","headerLinkHoverBGColor":"#5d9676","headerBadgeColor":"#5d9676"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/37b3cb09-2f28-4bda-80ae-11e3628fc344/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5M2FiZjZjNC1iYjI2LTRkNzMtOWNhNC0yZTYzYTJkMmExNmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM3YjNjYjA5LTJmMjgtNGJkYS04MGFlLTExZTM2MjhmYzM0NCI6WyJyZWFkIl19LCJleHAiOjE3MzIxODM2MjcsIm5iZiI6MTczMjE4MzAyN30.fOf0aOaDiMz2hMBDYGd24OvnzEAhPuS9WKGhByj0Ik8&client=93abf6c4-bb26-4d73-9ca4-2e63a2d2a16a&mode=fit","logoId":"37b3cb09-2f28-4bda-80ae-11e3628fc344","isLogoAvailable":true,"helpCenterTitle":"agrirouter Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"agrirouter Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#71b790","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/82382f10-b43b-47e9-85c9-dc42781bb583/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5M2FiZjZjNC1iYjI2LTRkNzMtOWNhNC0yZTYzYTJkMmExNmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgyMzgyZjEwLWI0M2ItNDdlOS04NWM5LWRjNDI3ODFiYjU4MyI6WyJyZWFkIl19LCJleHAiOjE3MzIxODM2MjcsIm5iZiI6MTczMjE4MzAyN30.Uevz2QAIRoOhF3ie2XL5ke-qHEux1NRGWgEjCIXcHOs&client=93abf6c4-bb26-4d73-9ca4-2e63a2d2a16a&height=300&mode=fit","bannerMediaApiFileId":"82382f10-b43b-47e9-85c9-dc42781bb583","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"agrisp","projectId":10007,"serviceDeskId":1,"name":"agrirouter Help Center","description":"<p>Welcome! You can raise an agrirouter Help Center request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"25","name":"agrirouter general Request","descriptionHtml":"","callToAction":"agrirouter general Request","introHtml":"<p>If you have further question or need additional information regarding agrirouter integration and partnership or you have idea for a new feature please use this form.</p>","icon":10562,"iconUrl":"https://agrirouter.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[9],"key":""},{"id":"26","name":"membership inquiries","descriptionHtml":"","callToAction":"membership inquiries","introHtml":"<p>If you have any questions regarding your membership in the agrirouter ecosystem, especially the DKE-Data agrirouter e.V. Association, please use this form.</p>","icon":10550,"iconUrl":"https://agrirouter.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"17","name":"report an agrirouter Incident","descriptionHtml":"","callToAction":"report an agrirouter Incident","introHtml":"<p>If you have an incident (bug, login problems etc.) with you running agrirouter software please use this form.</p>","icon":10521,"iconUrl":"https://agrirouter.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[9],"key":""},{"id":"20","name":"further general request","descriptionHtml":"","callToAction":"further general request","introHtml":"<p>This form is for general requests like questions about partnership etc.</p>","icon":10549,"iconUrl":"https://agrirouter.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"7","name":"report an agrirouter feature request","descriptionHtml":"","callToAction":"report an agrirouter feature request","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://agrirouter.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"21","name":"Request by Email","descriptionHtml":"","callToAction":"Request by Email","introHtml":"","icon":10492,"iconUrl":"https://agrirouter.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"29","name":"Storm: AWS Change Request","descriptionHtml":"","callToAction":"Storm: AWS Change Request","introHtml":"<p>This request type refers to a Change Request related to AWS Infrastructure. It may be a request to modify or update an existing system, application, or process.</p>","icon":10584,"iconUrl":"https://agrirouter.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[],"key":""},{"id":"27","name":"Storm: AWS Incident","descriptionHtml":"","callToAction":"Storm: AWS Incident","introHtml":"<p>This request type refers to a Incident related to AWS Infrastructure.</p>","icon":10584,"iconUrl":"https://agrirouter.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[],"key":""},{"id":"28","name":"Storm: AWS Service Request","descriptionHtml":"","callToAction":"Storm: AWS Service Request","introHtml":"<p>This request type refers to a Service Request related to AWS Infrastructure. This could include tasks like resetting a password, requesting access to a specific system, or ordering new hardware.</p>","icon":10584,"iconUrl":"https://agrirouter.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"All Request Types"}],"orderMapping":{"1":[20,17,7],"5":[20,17,7],"4":[17],"9":[17,25,26]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a3b1ffb4-33f6-3559-a947-6c784eb6ddbe","appLinkName":"System Confluence","appLinkUrl":"https://dke-data.atlassian.net/wiki","spaceKey":"AGRISP","spaceName":"agrirouter Service Portal","spaceUrl":"https://dke-data.atlassian.net/wiki/spaces/AGRISP","isServer":false},"labels":[],"projectKey":"AGRISP","serviceDeskId":1,"kbLinkDomainURLs":["https://agrirouter.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AGRISP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5M2FiZjZjNC1iYjI2LTRkNzMtOWNhNC0yZTYzYTJkMmExNmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODQyMjcsIm5iZiI6MTczMjE4MzAyN30.FHivtkQHlK7jEAhWYQpqBIXXkVYQ5y0ONCPwN0yRC2g","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"93abf6c4-bb26-4d73-9ca4-2e63a2d2a16a","tokenDurationInMins":20}},"reqCreate":{"id":26,"projectId":10007,"form":{"name":"membership inquiries","descriptionHtml":"","callToAction":"membership inquiries","intro":"<p>If you have any questions regarding your membership in the agrirouter ecosystem, especially the DKE-Data agrirouter e.V. Association, please use this form.</p>","instructions":"","icon":10550,"iconUrl":"https://agrirouter.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Please enter a short summary or a title for your question here.","descriptionHtml":"<p>Please enter a short summary or a title for your question here.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10050","fieldConfigId":"10156","label":"AR Environment","description":"<p>agrirouter Environment to which the issue relates:<br/>\nProduction Environment = This is the environment in which the agrirouter solution is operated in regular mode.<br/>\nQuality Assurance Environment = This environment is used by partners during agrirouter interface implementation and testing before the final certification.</p>","descriptionHtml":"<p>&lt;p&gt;agrirouter Environment to which the issue relates:&lt;br/&gt;<br> Production Environment = This is the environment in which the agrirouter solution is operated in regular mode.&lt;br/&gt;<br> Quality Assurance Environment = This environment is used by partners during agrirouter interface implementation and testing before the final certification.&lt;/p&gt;</p>","required":true,"displayed":false,"presetValues":["10031"],"values":[{"value":"10031","label":"I don't know","selected":true,"children":[]},{"value":"10032","label":"Production Environment","selected":false,"children":[]},{"value":"10033","label":"Quality Assurance Environment","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please describe your question.","descriptionHtml":"<p>Please describe your question.</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/26","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/26","calendarParams":{"firstDay":0,"date":"2024-11-21T10:57:07+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a3b1ffb4-33f6-3559-a947-6c784eb6ddbe","appLinkName":"System Confluence","appLinkUrl":"https://dke-data.atlassian.net/wiki","spaceKey":"AGRISP","spaceName":"agrirouter Service Portal","spaceUrl":"https://dke-data.atlassian.net/wiki/spaces/AGRISP","isServer":false},"labels":[],"projectKey":"AGRISP","serviceDeskId":1,"kbLinkDomainURLs":["https://agrirouter.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5M2FiZjZjNC1iYjI2LTRkNzMtOWNhNC0yZTYzYTJkMmExNmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODQyMjcsIm5iZiI6MTczMjE4MzAyN30.FHivtkQHlK7jEAhWYQpqBIXXkVYQ5y0ONCPwN0yRC2g","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"93abf6c4-bb26-4d73-9ca4-2e63a2d2a16a","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=agrirouter","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0431958d0c2b966b869387c82ea1d48aa4bce581_lout","baseUrl":"https://agrirouter.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://agrirouter.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"93abf6c4-bb26-4d73-9ca4-2e63a2d2a16a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"631ac021ba1c4289b43898dd929dc157","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}